Privacy Policy

Last Updated: November 2025

At PluginThemes.pk, a project by Anova Web Solutions Pvt Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website www.pluginthemes.pk.

1. Information We Collect

We collect the following types of information to process orders and improve user experience:

a. Personal Information

When you create an account, make a purchase, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address (if applicable)

  • Payment Details (processed securely via third-party gateways)

b. Non-Personal Information

We automatically collect data such as:

  • Browser type and version

  • IP address and location

  • Device information

  • Website usage statistics (through Google Analytics or similar tools)

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send updates about your purchases

  • Improve website performance and user experience

  • Prevent fraud and ensure secure transactions

  • Send marketing or promotional emails (only if you have subscribed)

3. Payment Security

All payments made through Easypaisa, JazzCash, Bank Transfer, or credit/debit cards are handled securely.
We do not store or have access to your full card details. Payment data is processed by trusted third-party payment providers such as Safepay or Stripe, following strict encryption and security protocols.

4. Cookies Policy

Our website uses cookies to:

  • Remember your preferences and shopping cart items

  • Track website performance and analytics

  • Enhance your overall browsing experience

You can disable cookies in your browser settings, but some website features may not function properly as a result.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to anyone.
We may share limited data only with:

  • Payment processors (for secure transactions)

  • Email delivery services (for order confirmations and updates)

  • Analytics providers (to improve our website and marketing performance)

All third-party services we use comply with international data protection standards.

6. Data Retention

We retain your account and order data for record-keeping, tax, and legal compliance purposes.
If you wish to delete your data or account, please contact us at support@pluginthemes.pk — and we will process your request within 7 business days.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your account/data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at support@pluginthemes.pk.

8. Data Protection

We implement strong technical and organizational measures to protect your data against:

  • Unauthorized access

  • Data loss or alteration

  • Misuse or disclosure

Our website uses SSL encryption and secure hosting to ensure all communications are private and protected.

9. Email Communication

By subscribing to our newsletter or making a purchase, you agree to receive transactional and occasional promotional emails.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., plugin or theme developers).
We are not responsible for the privacy practices or content of these external websites.

11. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Information

For questions, concerns, or data requests, please contact us at:

📧 support@pluginthemes.pk
🌐 www.pluginthemes.pk
🏢 A Project by Anova Web Solutions Pvt Ltd — Registered in Pakistan